![]() Sign in with your XFINITY username and password.Select xfinitywifi in your list of available networks.Sign in once, and XFINITY will automatically remember your device when you try to connect at any of the millions of XFINITY WiFi hotspots nationwide. Connect to XFINITY WiFi Hotspots on the go You can also find your WiFi name and password by visiting /MyAccount or on the back of your XFINITY Wireless Gateway. From your mobile device, select your WiFi name from the list and use your WiFi password to sign in.Enable WiFi on the wireless device you’d like to connect.Select Internet and go to Show WiFi Password. Find your WiFi name (SSID) and WiFi password (network key) in the XFINITY My Account app by logging in with your username and password.Service may not be available during power outages. 711/911 servicesĭial 711 for Telecommunications Relay Service for the hearing impaired. If you do not have a backup battery and would like to purchase one, call 1-88. If you purchase a backup battery after your service is installed, separate shipping and handling charges may apply. If you elect this option, battery performance will be diminished if the battery is not kept in dry conditions within a temperature range of -4☏ to 140☏ (-20☌ to 60☌). This includes a 1-year warranty, up to 8 hours of standby time and monitoring to determine when you need to purchase a new battery. A backup battery for Comcast-provided modems can be purchased from Comcast at any time for $35. XFINITY Voice service will not operate during a power failure without a backup power source. For additional service information, pricing and limitations, go to /SubscriberAgreement.Published listings will be made available at, through Comcast’s directory assistance operator and may also appear in other online or printed directories and directory assistance databases.Comcast will not make non-published listings available on our online directory,, to third-party publishers or directory assistance (411).You may choose a non-published listing for an additional monthly charge. Take your service to go with the XFINITY Connect app: To access your voicemail, you can dial *99 from your home phone, connect online at or use the XFINITY Connect app.To change your voicemail password, visit /VoiceSupport.Follow the tutorial to set it up and create a password.With XFINITY Voice Unlimited, enjoy more ways to stay connected to take advantage of unlimited nationwide talk and text, Readable Voicemail, Universal Caller ID and more. See what else you can do from the Main Menu: /X1WelcomeGuide Tune into these important Voice features. lf someone other than Comcast installs your wiring, make sure it meets government standards and doesn’t interfere with your cable and communication systems.Make sure the electrical cord to your set- top box or TV set isn’t worn or damaged.If there’s a severe storm, unplug your TV and set-top box to avoid potential damage.Please note the following TV reception information: Standard data charges apply to app download and usage. Stream live TV, XFINITY On Demand and your X1 DVR recordings on any device at home or on the go. Preferences, Device Settings, Parental Controls, My Account, Language Settings and Help XFINITY TV AppĪll your TV, all in one place with the XFINITY TV app for iOS, Android or web. Pandora, Sports, Weather and more Settings Search across live TV, Apps Settings, On Demand and your DVR at the same time Apps Library of TV shows, movies, kids programming and more, available instantly Search GuideĭVR Recordings, Favorites, Purchases and Recommendations On Demand Your X1 Main Menu is your command center - press the XFINITY button on your remote to search, record, browse and watch all of your entertainment. Learn more about your X1 Voice Remote: /X1WelcomeGuide Meet your Main Menu it all starts here. Requires that remote is programmed to control the TV. ![]() Not all set-top box models are compatible with the X1 Voice Remote. For a complete list of XFINITY remote features, go to /Remotes. Some features may not be available in all areas. Your remote may vary from the one pictured above. Services and features vary based on service level. Hold down Setup until the LED turns to green and then press the XFINITY button. Type the first few letters of an actor, title or genre and get instant results across live TV, XFINITY, On Demand and your DVR.
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